Contact Driver Support

How drivers can get help

Email MOOVU with your full name, cellphone number, driver email, trip ID or payment reference if available, and a clear description of the issue.

Driver support topics

• Driver application and approval status
• Complete-profile and document questions
• Subscription POPs and expiry questions
• Commission balance, R100 lock, and settlement support
• Trip offers, OTP workflow, chat, cancellations, and no-show support
• Notification, login, GPS, and mobile app issues

Important safety note

For urgent personal safety emergencies, contact local emergency services first. Use MOOVU support for platform, trip, account, payment, or review follow-up.